Ten years, one through-line.

Deliver scalable Salesforce platform solutions with Apex, Lightning Components and SOQL across the full development lifecycle.

• Design and build integrations between Salesforce and external systems using REST/SOAP APIs, Salesforce APIs and ETL tools.
• Turn complex business requirements into technical deliverables within strict SLAs.
• Act as a technical escalation point for development roadblocks and platform stability.

Part-time in-house architect and general developer. I design and build across the company's systems, Salesforce and beyond, with a focus on Sales and Service.

• Audited the Salesforce environment to cut platform bloat and workflow friction.
• Migrated data from Qontango to Salesforce, with secure backups on AWS.
• Built personalized email campaigns and automated customer journeys in Marketing Cloud.
• Mentored a development team on data integrity and process automation.

Built public 311 solutions on Salesforce for US and Canadian city and state governments.

• Engineered 311 implementations in legacy codebases with LWC, Apex and OmniStudio.
• Supported non-Salesforce initiatives on WordPress sites hosted on AWS.

Ran the digital platforms behind remote online language teaching.

• Administered the web presence and CMS (Webflow, WordPress) for smooth enrollment flows.
• Integrated third-party apps and APIs for marketing, payments and learning management.

Independent web and software development for clients, from custom builds to system administration.

Designed Salesforce solutions, both declarative and custom code, for clients in construction, oil and gas, and manufacturing.

Bridged Hong Kong and Philippine teams to deliver custom enterprise software.

• Primary Mandarin-speaking liaison aligning requirements across international teams.
• Co-developed a custom MVC User Access Management app with Salesforce as the backend.
• Ran integrations and data migrations with MuleSoft and Jenkins.

Grew into a specialized Salesforce Developer role and earned the Underdog Award (2022).

• Built an org-wide skill-integration framework that cut project startup time.
• Delivered OmniStudio prototypes (OmniScripts, DataRaptors, FlexCards) for major retail clients.
• Ran end-to-end implementations with LWC, Apex, Flows, DevOps and Salesforce Maps.

Led technical strategy for a public-health early warning system, and Global Finalist and Runner-Up in the NASA Space Apps 2020 COVID-19 Challenge.

• Designed a low-bandwidth platform on SMS and chat for communities with limited internet.
• Combined ground reports with NASA satellite data (population density, aerosols, urbanization) for outbreak modeling.

Taught conversational and business Mandarin and Chinese history to professionals preparing to work abroad.

• Directed the "Youth for Hontiveros" initiative as primary campaign manager for nationwide youth mobilization.
• Did policy research and drafted briefs on social justice and institutional reform.
• Served as a liaison to marginalized communities, including families affected by extrajudicial killings.